Privacy Statement

Studio 413 Ltd. is committed to protecting your privacy and handling personal information lawfully, fairly and transparently.

This Privacy Statement explains how we collect, use, store and protect personal information when you use our website, contact us, make an enquiry, become a client, work with us as a consultant or supplier, or apply for a role with us.

1 : Who we are

Studio 413 Ltd. is the data controller for the personal information we collect and use.

Studio 413 Ltd.
Abacus House
Pennine Business Park
Huddersfield
HD2 1GQ

Email: info@studio413.co.uk

Website: www.studio413.co.uk

2 : What personal information we collect

We may collect and use the following personal information:

your name;
business or organisation name;
postal address;
email address;
telephone number;
enquiry details;
project, appointment or instruction details;
correspondence and meeting notes;
invoice, payment and accounting information;
client, consultant and supplier contact information;
information provided in CVs, job applications or recruitment correspondence;
website usage information, such as IP address, browser type and pages visited.

We only collect personal information where it is necessary for our business, professional or legal purposes.

3 : How we use personal information

We may use personal information to:

respond to enquiries;
provide landscape architecture, consultancy and related professional services;
prepare fee proposals, appointments, drawings, reports, invoices and project records;
manage client, consultant and supplier relationships;
manage our accounts, insurance, business administration and record keeping;
comply with legal, tax, accounting, regulatory and professional obligations;
protect our website, IT systems and business records;
process job applications where applicable;
maintain records for contractual, legal, insurance and professional indemnity purposes.

4 : Our lawful basis for using personal information

We will only use personal information where we have a lawful basis to do so. Depending on the circumstances, we may rely on:

Contract — where we need to use personal information to enter into or perform a contract.
Legal obligation — where we need to comply with legal, tax, accounting, regulatory or professional duties.
Legitimate interests — where we need to manage and operate our business, provide professional services, maintain records, protect our systems, deal with insurance matters, or manage client, consultant and supplier relationships.
Consent — where consent is required, such as for certain non-essential cookies or where we ask for specific consent for a particular purpose.

Where we rely on consent, you can withdraw your consent at any time by contacting us.

5 : Sharing personal information

We do not sell personal information.

We may share personal information where necessary with:

clients, consultants, contractors and other project team members;
local planning authorities, statutory bodies and public authorities where required for a project or legal obligation;
IT, cloud storage, email, website hosting and software providers;
accountants, insurers, brokers, legal advisers and other professional advisers;
payment, banking and administration providers;
regulators, courts, law enforcement agencies or other authorities where required by law.

We will only share personal information where there is a lawful reason to do so and only to the extent necessary.

6 : International transfers

Some of the service providers we use, such as cloud, email, software or IT providers, may process personal information outside the United Kingdom.

Where this happens, we will take reasonable steps to ensure that appropriate safeguards are in place as required by data protection law.

7 : How long we keep personal information

We keep personal information only for as long as necessary for the purpose for which it was collected, including for legal, accounting, reporting, insurance and professional indemnity purposes.

As a general guide:

client, consultant, supplier and project records may be kept for the duration of the project and for up to 12 years after completion where required for contractual, legal, insurance or professional indemnity reasons;
accounting and tax records will normally be kept for at least 6 years;
unsuccessful job application information will normally be kept for 6 months unless a longer period is agreed;
general enquiries that do not become active instructions will be kept only for as long as necessary to deal with the enquiry and any reasonable follow-up.

We may keep limited records for longer where necessary to establish, exercise or defend legal claims.

8 : Security

We take reasonable technical and organisational steps to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

These steps may include password protection, multi-factor authentication, secure storage, access controls, backup procedures and appropriate physical, electronic and managerial safeguards.

9 : Data breaches

If a personal data breach occurs, we will assess the likely risk to individuals.

Where required by law, we will notify the Information Commissioner’s Office within 72 hours of becoming aware of the breach.

Where a breach is likely to result in a high risk to the rights and freedoms of individuals, we will also notify the affected individuals without undue delay.

10 : Your rights

You have rights in relation to your personal information. These may include the right to:

be informed about how your personal information is used;
request access to your personal information;
request correction of inaccurate or incomplete information;
request deletion of your personal information in certain circumstances;
request restriction of processing in certain circumstances;
object to processing in certain circumstances;
request transfer of your personal information in certain circumstances;
withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us at:

Email: info@studio413.co.uk

Post: Data Controller, Studio 413 Ltd., Abacus House, Pennine Business Park, Huddersfield HD2 1GQ

We will respond to valid data protection rights requests within one month. If a request is complex or you have made several requests, we may extend the response period where permitted by law. If this applies, we will explain why and keep you updated.

11 : Data protection complaints

If you have a complaint about how Studio 413 Ltd. collects, uses, stores or otherwise handles your personal information, please contact us at:

Email: info@studio413.co.uk

Post: Data Controller, Studio 413 Ltd., Abacus House, Pennine Business Park, Huddersfield HD2 1GQ

We will acknowledge receipt of your complaint within 30 days.

We will take appropriate steps to investigate the complaint without undue delay, make relevant enquiries where necessary, keep you informed about progress where appropriate, and tell you the outcome without undue delay.

If you are not satisfied with our response, you have the right to complain to the Information Commissioner’s Office.

12 : Links to other websites

Our website may contain links to other websites. This Privacy Statement applies only to Studio 413 Ltd. and our website. We are not responsible for the privacy practices, content or security of third-party websites.

13 : Changes to this Privacy Statement

We may update this Privacy Statement from time to time.

 

Last updated: 01 June 2026